Effective September 23, 2026

Privacy

Bobbi is a product of Catharsis LLC. This page covers the reservation site at bobbicollar.com.

What a reservation collects

When you pay a reservation, we receive:

• Your email address
• Your dog’s name
• US ZIP code
• Collar color, size, and the charms on the rail, in order
• The estimated basket value and the reservation amount
• Payment details, which are handled by Stripe and do not stay on our servers

We do not ask for a full shipping address at this stage. An unfinished look stays in your browser until you reserve it. Clearing site data removes that local copy.

Why we keep it

We use this information to hold your configuration, send a receipt, understand which colors, sizes, and charms people actually reserve, and contact you if Bobbi moves into production. We also use it to refund you if you ask.

Advertising measurement

Pages include a Google tag so we can see visits that come from our ads. Google may set a cookie for that measurement. The tag does not receive your reservation details.

Site analytics

Vercel Web Analytics records which pages people open and which steps they take, such as choosing a size, adding a charm, or paying a reservation. That record does not include your email, your dog’s name, or payment details.

Who else sees it

Stripe processes the payment and the receipt. We do not sell this information. We share it only with a service that is doing that work for us, or if the law requires it.

How long it stays

We keep a paid reservation until it is refunded or converted into a later purchase you choose to make, and for the records a payment requires after that.

Support notes

If you write to us from the support page, we keep your name, email, the subject you chose, and the message so we can reply. You can also email us instead.

Your requests

To ask for a refund, a correction, or a copy of what we hold, email us from the address you used at checkout. See the Reservation & Refund Policy for how reservations and refunds work.